Tuesday, June 19, 2012

#mlearncon Judy Brown’s Overview of Mobile Learning

Put in the "Serves Me Right" file: the wireless on my laptop decided to act up on me before Judy's session.
So did my phone.

Instant communication and instant access

How can we improve continuous learning?  This is an opportunity to do something about it.

“Mobile devices have fundamentally changed the relationship between information, time and space.  Information is now portable, participatory and personal.” – Pew Internet and American Life project.

More mobile subscriptions than access to drinking water and electricity
-         Cheechan Sharma, Tommy Aholden

Never seen this pace of growth before
-         Exciting and scary
-         88% US Adults have cellphone.  Many have multiple devices.
-         Smartphones used by 50% of US consumers.  Just happened in last couple of MONTHS.  Was in the 40s for a long time.
-         Data is now over 85% of the mobile traffic in the US.  Soon using camera more than phone (like the way I am using my mobile).
-         66% of orgs are investing in mobile technologies for employees.  Others looking at Bring your own device (BYOD)
-         We now spend greater than 1/3 of our time on mobile apps than desktop web.  In last 18 months.
-         Avg person has cellphone within reach 14 hours per day.  People keep phones in arms reach.
-         We pick up these devices 150x a day (every 6.5 minutes)
-         Replacing cell phones now every 11 months.  In Japan every 6 months. (me…when breaks)

Shorter and shorter time spurts.

3 times we use cell phones
- When bored
- Repetitive tasks (news, email, weather etc)
- When we have a problem / in trouble

Goal: Learning involved in any one of those. 

iPods changed media industry.  iPhones ramped even faster. iPad growth leaves “siblings” in the dust.

Tablets – on market 2 years (April 2010)
-         iPad = 95% of tablet web traffic
-         Microsoft – unknown impact.  Just announced “Surface”.  Running Windows.  No news on price and availability.
o       Prediction / rumors – so strong that Google will announce their tablet.
-         Google to open online tablet store (report)
o       Prototype tablet a “killer” (she was really excited)
-         Usage
o       hardcopy replacement in schools
o       health care 68% docs with iPads – VA just bought 1000 iPads for patients and families
o       NFL playbooks with remote wipe

Mobile usage today
-         Solve unexpected problem
-         Deciding restaurants
-         Look up sports scores
-         Checking traffic
-         Calling for help in emergency
-         Finding info to settle and argument

How our users are already using devices
-         What can we do to integrate with existing use.
-         Remember the tiny change and anchors…..

Ambien Insights – reports for vendor.
-         Going from 1st to 2nd gen.
-         Desktop limited reach.  Mobile unlimited reach.
-         Attending webinars from mobile device popular

5 moments of learning needs
- When learning for the first time
- When wanting to learn more
- When trying to remember
- When things change
- When something goes wrong.

Where is mobile effective?
-         Lower 3 most common.  Can be appropriate for all 5
-         Still need to ask about appropriateness.

On a mobile – you want it at moment of need. Then dig down if you need it
-         Want to get straight to the “how do I”
-         This is the low-hanging fruit

Folks are already motivated
-         We do interactions to motivate learner.  Probably not necessary
-         If in field – probably just want to get right to the point.  Don’t need the background etc.
-         (What are the minimums)

Recent Guild report – Looks like we hit the tipping point in 2011 past 50%.  Now up to 65%

mLearning in organizations – most improvement in accessibility and availability
Least improvement in reducing costs.  Many-too early to tell.  Some negative.

Think outside the course (TOTC)
-         Maybe parts of the course.  But what else can you do?
-         Microlearning
-         Checklists
-         Reach back – 3 minute nuggets from stuff already done

Mobile should be an integrated part of the whole learning infrastructure.
-         Won’t replace the eLearning, classroom, etc

Courses with Flash etc really need re-designing.
-         Things these devices can do that desktop/laptop can’t
o       User Interface
o       Location

Is thinking about changing the definition of “what is mobile”
-         Desktop / Laptop / Tablet / Phone
-         The form factors are changing.  Don’t get hung up on the form factor
-         Still more appropriate to do course on tablet than cell phone

70:20:10 diagram (again)
-         70% on job
-         20% feedback / mentorship / coaching
-         10% formal

“You can’t teach people everything they need to know.  The best you can do is position them where they can find what they need to know when they need to know it.” – Seymour Papert, MIT

-         Memorizing is less important than referencing information so perishable knowledge (such as infrequently used procedural information) should not be taught in the schoolhouse, but instead converted to application

Spacing effect – if I bring you together for a week for a course, the end is the highest retention.
-         Can do stuff before or after to
-         We really should spread it out (researched since 1880)
-         Give them time to apply and reflect
-         If goal long-term retention – fast and quick, multiple times.
-         Text4baby.org – target was inner city pregnant women.  Text message sent 3x per week.  Pertinent to needs at time during pregnancy.
-         Think about the trigger / reminder during the time

We can never “afford” to do it.
We now have the mechanism.

Snapguide – consumer app. (iOS)
-         What is your expertise?
-         How to explain your expertise to someone else?
-         Really nice template.
-         We need this for corporations (sales, etc)

Coach’s Eye (not free)
-         Anything for improvement – uses video
-         Can then annotate
-         Text it back
-         Help mentor / feedback

Academia – look at Horizon Report
-         Mobile is here, gotta do it
-         Center – Abeline Christian – esp iPad apps
-         Lots of research on ebooks, ePubs
-         You’re going to see different things than use expect
o       Have found occasionally that people “over-engage” – can’t turn it off
-         Purdue – Purdue Studio

ARIS – creating an engine for students to capture using location / tour and tutorial of neighborhood . (free)

(seeing a lot of “museum” type applications with mobile in the past couple of weeks.  Seems to be a more fleshed-out model of using location.  What else can we do?)

-         Education – replacing texts (Thailand, Korea)
-         FCC - tablets in the classroom could save schools $3 billion
-         Healthcare – VA, Toronto, Johns Hopkins (whodathunk…..FINALLY)
-         Airlines – AF Air Mobility Command, flight manuals.  Done due to back injuries – 85 pounds per manual
-         Hyundai Equus – iPad in glove compartment with manual.

OnPoint – CellCast
-         Just won international award.

Ambient Insight (this month – may not be out yet)
-         Shift from distance learning to proximity learning
-         More about time and space, collaboration
-         Drivers of location – how we can use that in learning
-         Location based learning triggers, location-based learning objectives

New thinking – is there a way to provide instantaneous feedback?
-         Ford Taurus – a picture indicator.  Big green plant = better gas mileage.  Brown dead plant = maybe you should get your foot off the gas pedal
-         Workforce GPS / Workplace GPS
o       Need it for new place, construction, etc. Not so much if you know where you are going
o       Wrong turn – “recalculating”
o       Advantage – slowly steer people back to the appropriate behavior.

“The mobile internet will not be just a way to do old things while moving. It will be a way to do things that couldn’t be done before.” – Howard Rheingold
-         (guessing, however, we will continue to do old things.)

QR codes – find you have to be careful.  Some negatives / going to sites you don’t want to be. 

Charging options – any objections to mobile devices, solutions available.
-         Speech is coming
-         Security coming

Kickstarter – People with a good idea can post the idea and look for funding.
-         Using it to look at and support possible technologies for learning

Motions, sensors, smells =- how can we use this for learning?

Project Glass – Google
-         This could be a game changer
-         (The BMW augmented reality auto mechanic mentioned again)

Information now directly embedded in our environments.

Newsletter with mobile learning just from that week (mostly)

She is doing mobile learning PERIOD now (Yay!)

Personalized learning – future

Not about devices but CAPABILITIES
About the EXPERIENCE – not the technology

The technology will change tomorrow

Check out Tin Can sessions.

ADL just put together an open source authoring tool.  Extremely simple. – MASLO (one of Rovy’s projects)

1 comment:

Sanjay Nasta said...

Another great summary. I created a short video for my speech with some statistics that might be an appropriate addition to Judy Brown's lecture