Thursday, August 02, 2018

A Plea from Your Best Employees

Dear Senior Executive / CEO:

We understand that you have tremendous pressures put on you.

And that’s just the stuff we know about.

This is a plea from us to you – the executive.  We have determined that there are 5 steps you can take to help you be a better leader and to help you retain us, as your best employees. We recommend following these recommendations in order. At least, give this a try for a quarter.

1.Take care of yourself. 

We need you to model this. We need you to understand the value of self-care at a very deep level.  We need you to be healthy.

This may be the hardest step.  We understand that there are many barriers and pressures.

But for your health and ours – please take care of yourself.  The other 4 steps won’t happen as effectively without it.

2. Be mindful as you engage with others – particularly your employees.

We are the people helping you succeed. And, if you have taken care of yourself, it will be easier for you to model the behavior that leads to an innovative and positive corporate culture.  That culture (built on the foundation of your actions and behavior) retains and attracts the employees you wish to have in your organization.

3. Deeply listen to your front-line employees.

They hold the key to your success and the success of your organization. They hold the most accurate insight about your customer. You will also find that, as you listen, you are building trust, getting more accurate information, and gaining influence – among other benefits.

4. Develop a vision that we can all get behind.

One that goes beyond making your numbers this quarter. If you follow the first three recommendations, creating that vision and having your employees get behind you in that vision will be easier because you have developed the personal and interpersonal foundation for success.  That vision will help us help you succeed.

5. Provide a framework that allows us to make decisions ourselves.

If you let us help you develop that framework, give us your support and guidance, and help to create an environment that provides some safety to make mistakes, you will have a more innovative and agile organization that will help you better serve your customers, grow your organization and provide your shareholders with consistent, longer-term returns.  By giving us the framework to make decisions, we won’t be bothering you or your direct-reports over small, day-to-day stuff. This will give you the time to do the deep work that will help move all of us forward.

We feel that your success and the success of the organization depends on you executing these 5 steps.

We want to be engaged. We want to do good work. We want to do that work towards making your compelling vision a reality.

Thanks for listening and, if you really want to try this, let us know how we can support you.


Your best employees.


Further Resources

The Spark, The Flame, and The Torch

Real Influence

Tara Brach – The Capacity for Deep Listening (8 minutes)


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