Tuesday, June 19, 2012

#mlearncon PowerPoint to mLearning

Attended this session specifically to help my end user population.

Trying to figure out how to have a greater Instructional Design conversation is a whole 'nother challenge that I will need to grapple with.  Still picking my battles.....
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A lot of the issues we saw years ago is the same issues we have now.
- Still issues with bandwidth and screens

People are very comfortable with power point.

How do we move PowerPoint to become effective eLearning, then mLearning.

Top 5 changes
-         Chunk content into no more than 15 page long chapters, 5 chapters per course
o       If you give them huge training course – will do it “later”
o       BTW – not talking graphic heavy simulations
o       “Page a minute” rule
o       Mobile environment will always be stop and start thing.  On a computer – ok.  Mobile – not happening.
o       Distinct chapter.  Don’t give them continuous stream of data and force them to figure out the logical breaks.
-         Create course and chapter learning objectives
o       Just like in eLearning
o       If have bad eLearning – will be much worse in mLearning
o       Don’t make them figure out what they need to learn.
o       “What’s the motivation”
o       Course and chapter summaries
-         Change titles so they are short and communicate
o       Titles need to mean something.
o       Can use the pages to also remind them what it is they want to accomplish on each page
-         Keep similar ideas on the same page.  Don’t use continue.
o       Never mind the scrolling.
o       Don’t scroll more than 2 width on smartphone
o       (this emphasizes the need for minimums.  Really makes the cutting of content to the absolute essentials even MORE important.  This will equal some tough conversations)
-         Write in complete sentences

Most powerpoints are pretty nebulous.
-         Can’t get away with that in eLearning.

Don’t fear getting rid of the graphics and multimedia if they don’t move the learning objective.
-         With bandwidth – have to consider download time.

2 directions for mobile development
- Web
            - Works on all smart phones and tablets.  Build and maintain one course
            - Great for text, pictures and test
            - Not uniform delivery for audio and video

-         App
o       Custom develop for each platform – must build and maintain for each platform
o       Great for multimedia (audio, graphics, video)
o       Need custom development
o       Hard solution – but more control

(she is pushing web – also ReadyGo WCB)

Compares mobile space today to web space / computer space in the late 90s.

What type of work you are doing and what do you want to get out there?
-         (seems to be based on graphics and multimedia)

Plug-ins don’t work well in the mobile environment

“Mobile era is about low-power devices, touch interfaces and open web standards”

Other problem with multi-media – 1 hour long movie can easily eat up all of someone’s monthly data.  This could be really expensive – for either the company or the individual.
-         This might change a couple of years from now (but I wouldn’t hold my breath)

HTML5 – not a real standard yet.  Better, but still in development
-         Still need to assure that an HTML5 web page works in each of the SmartPhones.  May not be true
-         Does not assure that landscape and portrait, touch or tracking works
-         Will provide plug in features without the plug-in – native audio and video
o       May not be ready for prime-time
-         If trying to put together a “mobile-friendly” training – add extra time for testing.
o       Test to iOS, Android, other in your environment

Truth behind mobile
-         HTML5 – 20% of what’s needed to get content to work well on a mobile device
-         Most SmartPhone browsers are closer to version 2 (1996) than version 7 (current)
-         None support ALL of HTML5.  Some support pieces of HTML5

Graphics and multi-media for mLearning (remember lowest common denominator)
-         Save graphics so width is 200 pixels or less
-         Place graphics longer than 200 pixels below the text
o       If people see graphic, no text – won’t scroll
o       Test 1st – will scroll
o       Graphic first and see text – will scroll
-         No side to side graphics / text
-         Flash works on Droid, QuickTime works on Apple
o       If you include both, only the one that works shows up on the device
o       Put the video at the bottom with text above
-         MPG3 works for audio
-         Automatic audio does not work, users MUST click to play
o       On iPhone – will bring up another page
o       (remember – what are the minimums you can get away with)
o       If so married to audio – why aren’t you doing a podcast?

Tablets are just big smartphones, they are not little computers.

Keep the user experience in mind.

Just text-heavy PowerPoint – creates a pretty nice smartphone experience.
-         Relatively simple to create

Instructional Design for mLearning
-         What are you really trying to do? (this question is loaded)
o       Management: Employees are training
o       Training departments: Employees complete training
o       Learners: Get it done fast and painlessly.
o       (all about checking the box.  Sigh)
-         Active and passive are different for classroom training vs. online training
o       Classroom –
§         Teacher Talking (active) / Group Exercises / Tests / Reading (passive)
§         (Why is Group Exercise considered less active?  Is thinking not MORE active because they have to do something / process / engage in a way?)
o       Online – Tests(active) / Exercises / Reading / Video (Talking Heads) / Narration (passive)
§         Testing – people automatically do stuff PLUS more parts of the brain light up (no research)
·        People remember the questions they got wrong.
§         Want to avoid your learners multitasking.  (This scale is defined by the ability to multitask while doing the exercise)
§         Narration = multitasking (so true – guilty)
§         (I suddenly want to multitask…..shame I am having issues with the wireless)
o       If it is mediocre in eLearning – it’s TERRIBLE in mLearning
o       Hotspots – learners get frustrated because they aren’t certain they got all the material
§         Optional information works well
§         Necessary material – not so much

What works
-         What people THINK is interactivity (dear god I hope this isn’t really true)
o       Narration
o       Flying bullets
o       Moving images that are disconnected from the learning objectives
-         What IS interactive
o       Tests used for reinforcement
o       Exercises
o       Reading

Tests GREAT for reinforcing new materials – HARD test questions.
-         Pre-tests – need to talk about philosophy on pre-test.  Can you let them test out?
o       You have their attention if they don’t pass the pre-test.
o       (Failure can be motivating)
-         Chapter tests
o       Use tests so they force the learner to think
o       Create 360 tests – go back to the ones where they got the wrong answer and give feedback, the right answer etc.  (Failure helps reinforce learning)
-         End of course tests
-         Tests work great on smartphones and a tablet

Make sure when they get it wrong – give them the correct answer when they got it wrong.
-         Make them re-answer it.
-         People get more learning if they are forced to put in the right answer.

Writing content
-         Clear and easy to understand – easy to read, easy to understand
-         Break thoughts into bullet points instead of paragraphs
-         Repetition
o       Same information in multiple ways
o       Tell them what you are going to tell them, tell them, tell them what you told them
-         Use test questions to reinforce the most important concept you are presenting


1 comment:

Sanjay Nasta said...

Wendy,

Thank you so much for these summaries. As usual I came back from #mlearncon swamped. This weekend was when I was going to pull all my learning together and these summaries are a huge help. It will also help share with my organization.