She is new to the organization (less than 1 year) and is one of the primary stakeholders in our phase 2 LMS project.
She also has a PhD in Distance Learning.
Yup - I was more than a little nervous.
During our conversation, she laid out a series of requirements / issues. I hadn't heard them put quite this way, but her concerns are universal to our university.
I'm still trying to process this, so bear with me....
When she is designing training for any distance learning session (synchronous AND asynchronous), she asks herself some of the following questions:
+ Is my training having the appropriate emotional impact?
+ Is my training having the appropriate behavioral impact?
+ How does the training impact the bottom line? In this case - the money coming into the university.
+ How do I design this so that a community is built rather than just a one time training event?
+ How do I make the material as accessible as possible while still tracking progress and completions?
Ideally, the LMS would then allow the following:
- Integration with the ERP so that she wouldn't have to try to crib reports out of both the LMS and the ERP and hand-manipulate the resulting data.
- Easy input of all instructional materials - including smile sheets, surveys, online tutorials, web materials.
- Easy input for the students of all assignments - any format.
The questions and the requirements are utterly sensible and common throughout our university.
My thinly-veiled freak-out occurred when I realized that:
a) The "LMS" (which is a content manager right now rather than any useful LMS) may not be able to do
b) There may not be an easy way to integrate the business results in the ERP (which I am assuming exist....a possible mistake on my part) with the educational results in the LMS.
We need this individual's support.
We may be f***ed.