We have been getting progressively more demand from both within our IT group and from outside departments to convert their 100+ slide information-heavy PowerPoints into 100+ slide information-heavy Captivate projects that they can put on our LMS.
In response - the Director asked me to help develop a plan that would make our SMEs more independent. Essentially, letting them do the conversion themselves.
Of course - I twitched a little. The thought of having hundreds of dull click-to-death tutorials sullying my
It's a given that I need to teach folks Captivate. Definitely don't want to make it just a one-time event.
I have to divide the course so that it builds on each other.
I ought to design the course (and the templates) to DISCOURAGE click to death design. But not make it so complicated that the SMEs throw up their hands and decide that it is too much work (or whine at me and tell me I need to do it and how dare we not help them).
There needs to be a "support" structure as well. One beyond "Call the Help Desk." And something more structured than - "Here's my business card, call me anytime." From experience - that way lies madness and defeats the purpose of this whole project.
There has to be a way to make the program "application-friendly". As in, the person feels excited and comfortable applying what they learn in the courses. Maybe this is where I can put some sort of 2.0 solution? Provide tools that allow them to develop some sort of community and help each other out?
The catch is - I can't allow these courses or add-ons to be too time-consuming for the students. Them needing to re-create their training is an add-on to their already busy jobs as it is.
My real goal in all of this is to help the SMEs develop enough basic technical expertise to create at least a first draft of what they need. I can then shift to the role of advisor, help strengthen their instructional design and provide further technical knowledge to create more complex interactions.
As much as I would like everyone to make the cognitive leap from click-to-death to fully-realized game with important decisions instantaneouly, it ain't gonna happen for most people.
If I can design small steps in the process and help folks establish some mastery, maybe I'll get somewhere.
What do you all think?