Thursday, June 05, 2008

Learning Gets a Second Life

Learning Gets a Second Life
Presenter: Anders Gronstedt, Gronstedt Group

Digital natives spend more time playing video games (12.5 h/week) than watching TV (9.8 h/wk)

They grow up playing very intricate games with VOiP - international contacts.

They create, consume, mash-up and share material with each other. For THOUSANDS.

This is not technology - its a way of creative expression and communication.
- They are not necessarily smarter about it.

They want to be engaged, in control and part of the story line.
No patience with the old way.
Not afraid to walk out, turn off.

Only two sources of credibility
1) Peers
2) Parents - US, "helicopter parents" Sweden - "curling parents"

We are looking at more cutbacks on travel and travel for training.
- Plus the environmental costs of instructor-led training.
- We have to find ways to do stuff online.


We put up with it - but IT NEVER WORKED!

eLearning (as many are designed) - the coma without the inconvenience.

Learning no longer top-down, expert knows all. (Web 1.0).
- Emerging approach where we all learn from everyone. (Web 2.0)
- See in wikis, blogs and podcasts

Podcasting on the go - there is still some downtime (commuting, walking dog). Choice to fill downtime with instruction.
- Can have fun with it. Theatre of the mind (think about the old radio shows).
- You can use sound-effects. (Remember the old BBC Sound Effects records?)

Take dry topic and put in engaging format! Will be prerequisite.

Work with storytelling, video.
- Remember - no patience with watching an entire TV show (like ME!!!!)
- 2-3 minute bursts
- Don't have to start with "Learning Objectives" Think in terms of marketing.
- "Training people are soooo literal"
- Have the story drive home the objectives as part of setup.

Get coaches, see how it all plays out.
- Branched out
- Quick videos steering flow.

Can make podcasts and blogs

Don't think about "pushing training"

Web 3D
- Our training still an artifact of paper and pen society. Even with 2.0.
- Think in terms of virtual environments.

IBM - 25 islands and 30,000 people
Others also doing this as well (Cisco for example)

Weekly meetings in Second Life.
- Sound now available in second life!!!!

Can express self through avatar. Self-expression a real strength.
- More potent than video conferencing.
- Who really wants to be on video? Says nothing about you!
- Webinars - staring at powerpoint slide with disembodied voices.
- Teleconference - how much time do you stare at a phone.

When you walk away - the voice gets weaker.
Can also hear from left and right. With headset - super cool.
Now much more immersive! (I may need to visit again).

Audience - some doing research. Most still trying to figure it out.
- Have seen emergency responder training in 2nd life.

Second Life and Training
- 1200 educational island
- Lots of professors holding office hours

Some studies that emergency response training in virtual as effective as real world simulations.
- Costs a fraction as a real scenario

Killer Ap #1 - Meetings
Intel Software Network - "Meet the expert" meetings with 3rd party developers.
EMC: Career fair

Killer ap #2 - Experiences
UC Davis: Virtual Hallucination Center, impact of various mental illnesses
DU: Neutron Generator

Constraint - 50 people.

Killer Ap #3 - Games and simulations (scavenger hunts very popular)
U of Ohio - Nutrition Game
Microsoft - Defy all challenges
Ohio EPA - The Appalachian Tycoon
Intel - The journey

Remember, everything you see is user-created stuff.
- There are developers helping instructors do this.
- Second life has own scripting language
- Most of this is one-time development. A consultant would be good.

Think about whether you want replicas.
- If just holding classes - be imaginative!

It does take an hour or two to set up the avatar and get comfortable with navigation.
- "Take your age - that's how many minutes it will take"
- Once you've done that - hooked.

You need that computer literacy skill. 80% of all internet users will be in a virtual world by 2011!

WebPages don't interact so well in the environment right now (still).

Remember, one thing to create the environment. The other to develop the learning activities!
- There is still not a good handbook.
- Still nascent.

Level 1 - guest speakers. Take classroom skills and import.
- But have the addition of chat conversations.

Level 2 - start creating games. Now more game design skills rather than straight instructional design skills.

Level 3 - add multiplayer element to the game design skill.

Killer ap #4 - Role play and collaboration
- Cease fire island

Killer Ap - #5 Mixed reality meetings

Killer Ap #6 - Recruitment and new hire orientation
- Get them to socialize with other people

There is only one barrier to Web 3D learning.
- The bureaucratic class
- People who are vested in the past and determined to hold onto the status quo.
- Their concerns are valid, but also need to understand that you will drive new blood into the arms of competitor.

Skunk-work approach
- Pilot and aggregate up
- Immediate feedback, iron out kinks early
- Create groundswell of support and an army of evangelists

(Guerrilla implementation!!!!)

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