Wednesday, June 04, 2008

Learning for the New Mobile Society

June 4, 10:10 - Learning for the New Mobile Society
Mark Oehlert - Defense Acquisition University
Dr. David Metcalf - University of Central Fl
Judy Brown - MASIE

mLearnopedia - all about Mobile Learning

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Comment from keynote when asked about how DAU is transitioning to mobile
- Chunking is even more important. Have to have much smaller chunks in mobile

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Mark - Mobile = learner. What is the experience for the person not at their desk. How do we make that experience productive?

(missed Dr. Metcalf's comments since I was in the wrong room)
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Judy - Academic ADL. Retired.

We are a mobile society.

iPhone a game changer. One of the few tools that give good web.

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Some examples of good ROI and user feedback - Chief Learning Officer, April 2008, Merrill Lynch

Performance Support on mobile devices? Not much feedback. (I saw the best example of this with the mobile Physicians Desk Reference (PDR) that some use).

Plans in the room - types of content: time management, executive learning, Basic knowledge, online masters in nursing - procedurals, language and culture, coaching and networking.

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Judy - trying to come up with a sandbox of what working (categories) and examples.
- Performance support
- Access to knowledge (reference)
- Notifications and alerts
- Procedures, checklists and forms
- Quizzes, tests and certifications, games and simulations
- Mentoring and coaching
- Collaboration

Medical is huge in mobile.

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Dr. Metcalf

Fascinated by different approaches to content. Job aids and eCoaching.
- More time interacting through mobile introductions.
- Primary way to engage more frequently and deeper since time for reflection

Doesn't have to be about delivery of content so much as connection of people (e-mail and IM). Also don't have to think 1-1.
- Community and community building

If can enable interests through profiles and location proximity - can have richer interactions (case in point - the conversation I had with Karl Kapp before the Keynote which ranged from hockey to sports to kids to cats to zombies).

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Mark - stay aware that technology is not culturally agnostic. Technology changes culture.

- Anytime we are talking about deploying mobile devices and engaging content away from desk - think about how does this support the requiremen from both the end user and the organization.

- Be prepared to tell them what they are going to STOP doing. Don't make it an add-on. Has to replace something or significantly increase productivity. Otherwise, adoption harder.

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Judy - Mobile (can be) by choice. Also not all or nothing.

Seeing more people using mobile devices in different ways.
Bellweathers in Europe in Asia.

6 of top 10 books published on mobile in Japan as small chunks. Reading small snippets (makes sense to me since this is the type of stuff I've been reading - esp. since blogging. Trying to remember the last time I finished a book with a beginning,middle,end).
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Dr. Metcalf - Still have to look at security.

Also - how do you know if you have a trusted source? Doesn't change much from laptop to mobile. Still has mental spam filter up.

LinkedIn and other strangers / acquaintances - still issue no matter what technology, who do you trust?

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Judy - look at Sun Mobile Learning for an example of a successful mobile learning initiative.

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Dr. Metcalf - most interesting does not tie to one mobile modality and/or device.
- Best research from Europe using Africa as testbed.
- Mobile sending audio podcast over standard phone channel.
- Most countries - only pay for outgoing, not both outgoing and incoming (like here)

Nokia - mobileweb. Wiki with audio and text (by choice of user).
- Can get info from audio form and text form.
- Can use depending on context.

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Mark - most interesting mobile application. Kurzweil mobile reader - pass tool over page or sign - read, translate and speak.

Also loves USB - has everything need - firefox, open office. Has OWN system.
- Push Moodle onto USB drive with all courses. Courses communicate to LMS and loads results later.

Security concerns on USB drive - IronKey. Hardened USB drive with Beyond AES encryption.
- Pop covers off and epoxied the case so destroy everything if try to pop the case.
- You are not going to defeat epoxy!

Currently using a 4GB.

USB is an ap launcher - not just dumb data transport.
- Can have your aps on there and still have room.

Different ways to implement. Machine is host. Mojopac - virtual machine. Will boot from USB, will not allow you to interact with data on host computer.

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Dr. Metcalf - Uses data and application but need an interface in his example.
- When reach destination. Looking for when you do stuff. Need the user interface.

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Mark - uses iPhone for seeing stuff.
- Important to have strategy will determine how design solution.

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Dr. Metcalf - gphone android competition. Android Scan.
- Winner - point and shoot at UPC barcode on product. Gives you all of the information on that item. (similar to the technology Brent showed at the last conference - QR codes).
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Poll - when moment of need is best for mobile learning
- Internal to group - dial a number then text a number or phrase
- Dominantly - when wanting to learn morehttp://www.blogger.com/img/gl.link.gif
- Tool - Poll Everywhere

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Dr. Metcalf - the poll is one example of interaction through mobile learning.
- Can also link to GoogleMaps.

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Mark - My USB is not Mobile for me. Like a pen is mobile.
- Is that really mobile learning?

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Dr. Metcalf - also a pen that translates to Flash. LiveScribe.com

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Mark - remember, phone and pen and mobile help to close the loop. If someone runs into something or learns something, can communicate that. Esp. with blog, images, etc.

- How fast can you detect new information and put it back into the environment? (The sensor to shooter loop)

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Dr. Metcalf - Rank your site to see how mobile it is. mr.dev.mobi

Think about becoming mobile producer as well as mobile producer.

JOTT - auto-transcribe the information you dictate. Voice to text

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Judy - WiFi has made all the difference.
Flash available on many phones.

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Dr. Metcalf - it makes a huge difference with graphics in Japanese culture. The technology itself has to change. That has to be accounted for - different interactive style.

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