Tuesday, May 20, 2008

Comforting Users



I want every software programmer who has ever made me train buggy software to angry end users to read Jeff Atwood's blog post.

I spend large chunks of my day comforting people trying to use your software. Telling them that it really isn't them.

Do you realize that your buggy software is shattering the confidence of competent adults everywhere?

If you do nothing else, please at least apply Rule #2!

Thank you.

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