Name a trainer's nightmare, and chances are, I've lived it.
"You have a class of 20 people, here's some software you've never seen before. Good luck."
"Hey - the servers are down...can you wing it?"
"I know we wanted you to talk about (thing you've prepared). Can you talk about (thing you know nothing about)?"
Scott Adams describes a situation I've been in on all sides of the equation.
- The speaker / trainer who has to think fast because NOTHING works
- The A/V tech telling the speaker / trainer that NOTHING will work anytime soon
- The audience who, if the speaker and the A/v tech are professional, is clueless about the drama that is occuring.
My takeaway: this guy is a professional.
So what would you do?